Legal
Notice under the Specified Commercial Transactions Act
Disclosure under Japan's Act on Specified Commercial Transactions.
- Seller
- SYJ Seiichi Inc.
- Responsible person
- Jason Lin (林聖儒)
- Address
- 5-10-19 Minami-Oi, Shinagawa-ku, Tokyo, Japan
- Phone
- +81 70-8577-2066
- business@syj-inc.com
- Price
- As stated on each service page and in the quote
- Additional fees
- None
- Payment methods
- Cash, PayPay, credit card
- Payment timing
- At the time of order
- Delivery
- By the deadline agreed in the quote
- Returns & cancellation
- Full refund if work has not yet started. Cancellations and refunds are not accepted once work has begun.
- Online orders (Quick menu & packages)
- Price: shown on each page (tax included) / Payment: credit card etc. (processed by Stripe; card details are not stored by us) / Payment timing: when ordering / Delivery: within the period shown on each page, on your member page / Returns & cancellation: full refund before work starts; none after (defects are fixed free of charge) / Monthly plans: renew automatically each month; cancel anytime from your member page and keep using the plan until the end of the current period (no pro-rated refunds)
- Discounts & offers
- First order: 50% off one first order after sign-up (menu items, quick items and requests; excluding free items and market items). / Monthly plans: the first month (30 days) is free, once per plan; from day 31 the monthly fee shown is charged every month. Cancel during the free month and nothing is charged. / Coupons: subject to the conditions, expiry and usage limits shown on each coupon. The first-order discount and coupons cannot be combined; the larger discount applies. Coupons cannot be exchanged for cash or transferred.
- Digital asset market
- Seller of record: SYJ Seiichi Inc. (selling on consignment for the listed creators) / Price: shown on each item page (tax included) / Payment: credit card etc. via Stripe / Payment timing: at purchase / Delivery: instant download from your member page after payment / Returns: due to the nature of digital goods, no returns or refunds after purchase. If a file cannot be opened or does not match its description, contact us within 14 days of purchase and we will refund after checking. / Requirements: shown on each item page