英語の口コミ返信 例文

Dear 〇〇,

Thank you so much for visiting 〇〇 and for your kind review. We are delighted to hear that you enjoyed our 〇〇 (dish name). We will share your words with our kitchen team. We hope to welcome you back on your next trip to Japan!

和訳：ご来店とうれしい口コミをありがとうございます。〇〇（料理名）を楽しんでいただけて光栄です。キッチンにも伝えます。次の日本旅行でもお待ちしています。

Dear 〇〇,

Thank you for staying with us and for taking the time to write such a wonderful review. We are so glad that you enjoyed the room and the breakfast. It was a pleasure to have you as our guest, and we look forward to seeing you again.

和訳：ご宿泊と素敵な口コミをありがとうございます。お部屋と朝食を楽しんでいただけてうれしいです。またお会いできるのを楽しみにしています。

Dear 〇〇,

Thank you for visiting us and for your helpful feedback. We are sorry that communication in English was not always easy. We have now prepared an English menu, and our staff are happy to help with translation apps. We hope you will visit us again.

和訳：ご来店と貴重なご意見をありがとうございます。英語でのやり取りがスムーズでなかったこと、申し訳ありません。英語メニューを用意し、翻訳アプリでもご案内しています。またのお越しをお待ちしています。

Dear 〇〇,

Thank you for your honest review. We are sorry that your visit did not fully meet your expectations. We are always working to improve, and we would love the chance to give you a better experience next time.

和訳：率直な口コミをありがとうございます。ご期待に届かず申し訳ありません。改善を続けていますので、次回はより良い体験をご提供できればうれしいです。

Dear 〇〇,

We sincerely apologize for the long wait during your visit. It was a very busy evening, and we did not manage our seating well. We have since changed how we take reservations to reduce waiting times. Thank you for letting us know.

和訳：お待たせしてしまい、誠に申し訳ございません。混雑した夜で、席の案内がうまくできませんでした。待ち時間を減らすため、予約の受け方を見直しました。お知らせいただきありがとうございます。

Dear 〇〇,

Thank you for your feedback, and we apologize for the inconvenience. At the time of your visit we only accepted cash. We now accept 〇〇 (payment methods), and this is shown at the entrance. We hope to see you again.

和訳：ご不便をおかけし申し訳ありません。ご来店時は現金のみでしたが、現在は〇〇（決済方法）に対応し、入口に表示しています。※実際に対応した内容だけを書いてください。

Dear 〇〇,

Thank you for staying with us, and we are sorry that the room did not feel comfortable. Japanese city hotel rooms can be compact, and we should have explained this more clearly when you booked. Please contact us directly at 〇〇 so that we can help with your next stay.

和訳：ご宿泊ありがとうございます。お部屋が快適でなかったこと、申し訳ありません。予約時の説明が不足していました。次回のご宿泊について、〇〇まで直接ご連絡ください。

Thank you for visiting us. We are sorry to hear that you were not satisfied. If you are willing to share more details, please contact us at 〇〇. Your feedback helps us improve.

和訳：ご来店ありがとうございます。ご満足いただけず残念です。よろしければ〇〇までご意見をお寄せください。改善に活かします。