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Industry updates

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AliExpress signs Japan's Product Safety Pledge, promising delisting of recalled goods and relisting checks

On 28 October 2026 AliExpress announced it has signed Japan's voluntary public-private 'Product Safety Pledge', drawn up by the Consumer Affairs Agency and other ministries with online marketplace operators. It commits platforms to systems that keep recalled or unsafe goods from circulating. It matters to both sellers on marketplaces and shoppers.

Key points

  1. The pledge was developed jointly by the Consumer Affairs Agency, other ministries and marketplace operators, and began in June 2023
  2. AliExpress says it will keep checking recall and unsafe-product information from regulators and will match, delist and report affected items within the deadlines set by the pledge
  3. It will set up measures to stop delisted items being relisted, step up compliance guidance to sellers, and cooperate with regulators' investigations and tracing

Background

The pledge is a voluntary framework meant to stop recalled or unsafe products circulating on online marketplaces and to raise safety in online shopping. It asks operators to build the systems to do so.

The details here come from AliExpress's own announcement; the company says it will run the commitments on top of its existing quality-control system and says it has already offered sellers chances to learn Japan's product-safety rules.

What it means for shops

Sellers on AliExpress and similar marketplaces may see stricter matching against recall information, delistings and relisting prevention. Shops selling through their own online stores or cross-border channels also need to keep checking recalls and managing product safety.

What shops should do

  1. Regularly check the Consumer Affairs Agency's recall information site for any products you sell or source

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Original releasePR TIMESprtimes.jp ↗

Summaries are written by Seiichi Studio based on the original releases. Always check the source for the exact details.

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