50% OFF50% off your first order · First month free on monthly plansGet coupons →

Welcome campaign

Your first project, at half price.

Create a free account and your first order is 50% off — on everything. Monthly plans are free for the first month. Claim coupons, order and approve deliverables, all in one place.

Create a free account

Already a member? Log in

* 50% off applies to one first order (menu item or request) after sign-up. Monthly plans: first month free, once per plan. Cannot be combined with coupons — the better discount applies.

50% OFF50% off your first order · First month free on monthly plansSign up

Industry updates

← All industry updates

Rules, subsidies & law2 min read

Revised Whistleblower Protection Act takes effect Dec 1; CAA releases guideline explainer videos

Japan's Consumer Affairs Agency has published videos explaining the statutory guidelines under the revised Whistleblower Protection Act, which takes effect on December 1, 2026. Topics include informing staff about the reporting system, extending protection to freelancers, preventing obstruction of reports and hunting for reporters, and stronger protection against retaliation. Small businesses that employ or contract with people should check what applies to them.

Key points

  1. The revised Act takes effect on December 1, 2026
  2. Four new guideline videos are out: publicizing the reporting system (5:02), widening who counts as a whistleblower (3:51), preventive measures (4:42), and preventing and remedying retaliation (5:03)
  3. Freelancers, and freelancers within one year after their contract ended, are added to the protected group; a support kit with sample internal rules, designation forms and posters is also provided

Background

The Whistleblower Protection Act sets clear rules on where and what kind of report is protected, so that workers are not treated unfavorably for reporting in the public interest.

The materials on the CAA page follow the 2025 amendment, which takes effect in December 2026. The statutory guidelines explain how businesses should build a system to handle such reports.

What it means for shops

This matters not only to employers but also to shops and companies that work with freelancers under service contracts. It is a chance to check your reporting contact point, internal rules, and how you avoid retaliation or hunting for the reporter. With about a month to go, preparing internal notices makes sense now.

What shops should do

  1. Review the CAA's videos (for managers, employees and freelancers) and leaflet to see what changed

🔒 3 more action items for subscribers

Unlock (first month free)

Original release消費者庁caa.go.jp ↗

Summaries are written by Seiichi Studio based on the original releases. Always check the source for the exact details.

More in this industry

Japan's CAA: 13 misleading-ad orders in FY2025, 7 so far in FY2026 (to Sept 30)

Japan's Consumer Affairs Agency has published its running tally of legal actions under the Act against Unjustifiable Premiums and Misleading Representations as of September 30, 2026, along with summaries of cases from October 2025 to September 2026. National cease-and-desist orders total 381, and recent cases cover fake reference prices, coupon deadlines, undisclosed paid posts, origin claims and No.1 claims. It is a practical checklist for any shop that advertises discounts.

消費者庁Read →

Tax-free refund system starts Nov 1: only about 2 in 10 shops ready, survey finds

From November 1, 2026, Japan's tax-free system for foreign visitors switches to a "refund method": shops sell at tax-inclusive prices and the consumption tax is refunded after customs confirms the departure. In a survey of 104 tax-free shop owners and managers in major cities by tax-free service provider Pie Systems Japan, only 20.2% said they had finished preparing. It offers a snapshot of how ready shops are, just before launch.

PR TIMESRead →

Consumer Affairs Agency warns of personal data leaks from unauthorized access and lists safeguards

On October 29, 2026, Japan's Consumer Affairs Agency posted a caution about personal data leaks caused by unauthorized access to businesses. It points to changing IDs and passwords, using multi-factor authentication and passkeys, and staying alert to phishing. Shops can use it as a prompt to review how they manage their own accounts and prepare for scams that impersonate businesses.

消費者庁Read →

Global Blue opens in-city tax-refund points at 11 Yodobashi stores ahead of Japan's new tax-free system

With Japan's new refund-style tax-free system starting in November 2026, Global Blue has announced refund counters and kiosks at 11 Yodobashi Camera stores. Tourists will be able to claim refunds away from the shop where they bought. This is a company announcement, so shops should confirm system details through official guidance.

PR TIMESRead →

AliExpress signs Japan's Product Safety Pledge, promising delisting of recalled goods and relisting checks

On 28 October 2026 AliExpress announced it has signed Japan's voluntary public-private 'Product Safety Pledge', drawn up by the Consumer Affairs Agency and other ministries with online marketplace operators. It commits platforms to systems that keep recalled or unsafe goods from circulating. It matters to both sellers on marketplaces and shoppers.

PR TIMESRead →